Patient resources # Clear Answers About Insurance, Billing, and Membership Healthcare paperwork should not add to your stress. Here is a clear look at what we accept, how billing works, and what membership looks like if you are paying for care yourself. If your question is not answered below, call us and we will walk through it with you. (773) 312-4423 ## How we handle insurance, billing, and membership We accept most major insurance plans, and we also see patients who do not have coverage. Either way, you should know what is covered before your first visit, not after. The three paths below cover most situations. If yours does not fit neatly into one of them, call the clinic and we will sort it out together. ### Which insurances do you accept? We accept BCBS, Aetna, United, Medicare, Medicaid, and most marketplace plans. Insurance contracts change throughout the year, so call us at (773) 312-4423 before your visit to confirm your specific plan is active with us. ### How does billing work with Medicare or Medicaid? If you have Medicare or Medicaid, federal rules govern how we bill you and do not allow us to offer a reduced self-pay rate alongside your coverage. That is a rule we follow, not a choice we have made. Your Medicare or Medicaid benefits apply as usual, and our billing team can answer any specific questions about your plan. ### What if I do not have insurance? If you do not have insurance, our membership gives you a structured way to access care. It includes your visits with [Dr. Kopp](https://wellnessbyphysiatry.com/team.html) and our educational resources to support your health at home. Prescriptions, labs, and outside therapies are billed separately and are not part of the base membership, with one set of labs included each year. Call us to talk through what membership looks like for your situation. ## How do I pay a bill? You can view and pay your bill anytime through our [patient portal](https://portal-app.praxisemr.com/login). If you run into any trouble accessing it, call our office at (773) 312-4423 and our team will take care of it over the phone. Related ## Where to go next ### [Frequently asked questions](https://wellnessbyphysiatry.com/faq.html) Get quick answers on referrals, what to bring to your first visit, and more. Read more → ### [Patient resources](https://wellnessbyphysiatry.com/patient-resources.html) Forms, portal access, and everything you need before your appointment. Read more → ### [Contact us](https://wellnessbyphysiatry.com/contact.html) Reach either location or ask our team a billing question directly. Read more → Source: https://wellnessbyphysiatry.com/insurance-billing.html